How to organize a pharmacy open day

A pharmacy open day needs more than invitations and refreshments. Start by fixing the date, program and visitor capacity, then build the registration process around demonstrations, presentations and health checks. Use the responses to plan catering and prepare the rooms without exposing stock or disrupting daily work. The final setup should guide visitors from arrival to activities, with clear parking information, visible materials and enough equipment for each demonstration.

The plan, step by step

Every task with its own sub-checklist, in the order you'll actually need them.

Preparations

  • 1

    Set the date and program

    2 people

  • 2

    Register open day with the team

  • 3

    Design invitations

  • 4

    Send invitations

    2 people

  • 5

    Publish open day online

  • 6

    Process registrations

  • 7

    Collect dietary requirements

  • 8

    Confirm registrations

  • 9

    Determine catering quantities

    2 people

  • 10

    Check the shopping list

  • 11

    Print promotional materials

  • 12

    Create route and parking information

  • 13

    Make reservations for materials

  • 14

    Do the shopping

    2 people

  • 15

    Check expiration dates

  • 16

    Purchase refrigerated products

  • 17

    Tidy up the pharmacy rooms

    3 people

  • 18

    Secure stock behind the counter

    2 people

  • 19

    Clear workstations

    2 people

  • 20

    Prepare presentations

    2 people

  • 21

    Lay out brochures and demonstration materials

    2 people

  • 22

    Create a health quiz

  • 23

    Prepare name badges

  • 24

    Set up tables

    3 people

  • 25

    Set up chairs

    2 people

  • 26

    Set up the reception desk

    2 people

  • 27

    Set up information stands

    4 people

  • 28

    Hang decorations

    2 people

  • 29

    Test sound and presentation

    2 people

  • 30

    Chill drinks

    2 people

  • 31

    Set up the coffee and tea station

    2 people

  • 32

    Prepare snacks

    3 people

  • 33

    Set out tableware and cutlery

    2 people

  • 34

    Check toilets

  • 35

    Check safety and escape routes

    2 people

  • 36

    Brief the team

    3 people

Event

  • 37

    Welcome visitors

    3 people

  • 38

    Explain the program

  • 39

    Staff the information stands

    4 people

  • 40

    Oversee health measurements

    2 people

  • 41

    Give Product Demonstrations

    2 people

  • 42

    Lead the health quiz

  • 43

    Serve snacks

    2 people

  • 44

    Refill drinks

    2 people

  • 45

    Serve coffee and tea

    2 people

  • 46

    Collect used dishes

    2 people

  • 47

    Remove waste regularly

  • 48

    Wave goodbye to visitors

    3 people

Aftercare

  • 49

    Dismantle materials

    4 people

  • 50

    Wash dishes

    2 people

  • 51

    Store leftovers safely

    2 people

  • 52

    Clean rooms

    3 people

  • 53

    Collect and remove waste

    2 people

  • 54

    Check refrigerated products

  • 55

    Return borrowed materials

    2 people

  • 56

    Sort leftover materials

    2 people

  • 57

    Store unused flyers

What to bring

Grouped the way you'd shop for it, with quantities.

Furniture

  • Tablesqty 8
  • Chairsqty 50
  • High tablesqty 3
  • Tableclothsqty 8
  • Brochure racksqty 4
  • Bollardsqty 6

Tableware

  • Reusable glassesqty 80
  • Reusable coffee cupsqty 50
  • Platesqty 80
  • Cutlery setsqty 80
  • Serving traysqty 8
  • Pouring jugsqty 6

Equipment

  • Laptop
  • Projector
  • Projection screen
  • Portable speaker
  • Microphone
  • Extension cordsqty 4
  • Power stripsqty 4
  • Blood pressure monitorsqty 2
  • Scalesqty 2
  • Measuring tapesqty 2

Kitchen

  • Coffee machinesqty 2
  • Kettlesqty 2
  • Thermos flasksqty 4
  • Coolersqty 3
  • Ice spoonsqty 2

Decorations

  • Balloonsqty 100
  • Balloon standsqty 4
  • Buntingqty 6
  • Information boardsqty 8
  • Directional signsqty 12
  • Name badgesqty 60

Lighting

  • LED lampsqty 8
  • String lightsqty 4

Cleaning

  • Bucketsqty 3
  • Mopsqty 3
  • Broom and dustpanqty 2
  • Dustpan and brushqty 2
  • Waste binsqty 6

Catering

  • Groceries

Tips

  • Set the program before designing invitations. Allow separate time slots for presentations, the health quiz and measurements such as blood pressure or weight, so visitors do not all queue at once.
  • Open registration at least three weeks before the event and ask about dietary requirements in the same form. Confirm each registration several days before the open day so catering quantities are not based on guesses.
  • Prepare the pharmacy as a visitor route, not just a cleaned room. Secure stock behind the counter, clear workstations and place brochures, demonstration materials and name badges where people can find them without entering working areas.
  • Test the presentation setup before visitors arrive. Check the laptop, projector, screen, speaker, microphone, extension cords and power strips together; a separate test of each item is not enough to catch connection problems.
  • Finish the practical setup on the day before wherever possible. Arrange tables and chairs, check expiration dates, refrigerate temperature-sensitive products and put route, parking and promotional information where arriving visitors will see it.

Frequently asked questions

How far in advance should I organize a pharmacy open day?
Set the date and program at least four weeks in advance. Open registration around three weeks before the event and confirm registrations several days beforehand, leaving time to adjust catering and materials.
How do I plan catering for a pharmacy open day?
Wait until registrations and dietary requirements are collected before fixing quantities. Recheck the list two to three days before the event, then buy refrigerated products as close to the open day as practical and keep them chilled.
How should I arrange a pharmacy for an open day?
Create a clear route from the entrance to registration, demonstrations, presentations and refreshments. Set up tables and chairs the day before, while securing stock and clearing workstations so visitors stay in designated areas.
What equipment do I need to test before a pharmacy open day?
Test the laptop, projector, projection screen, speaker and microphone together at least one day before the event. Also check extension cords and power strips, plus every blood pressure monitor, scale and measuring tape used in demonstrations.

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