Franchise congress checklist: what to arrange and when

A franchise congress involves more than booking a room and inviting delegates. You need a clear programme, confirmed speakers, reliable registration details, suitable catering and working presentation equipment. Start with the date and venue, then move through invitations, participant information and supplier orders. In the final days, check presentations, print badges, label special meals and prepare the registration desk so arrivals run smoothly.

The plan, step by step

Every task with its own sub-checklist, in the order you'll actually need them.

Preparations

  • Confirm date and location

    2 people

  • Compile program

    2 people

  • Confirm speakers

    2 people

  • Collect speaker information

  • Design invitations

  • Send invitations

    2 people

  • Open the registration form

  • Process registrations

  • Collect dietary requirements

  • Reserve hotel rooms

  • Order catering

    2 people

  • Reserve equipment

  • Send parking information

  • Design badges

  • Have the program printed

  • Collect presentations

  • Check presentations

    2 people

  • Check participant list

  • Print name badges

  • Purchase materials

    2 people

  • Do the shopping

    2 people

  • Label diet meals

    2 people

  • Set up cold storage area

    2 people

  • Sort badges

    2 people

  • Prepare registration table

    2 people

  • Prepare welcome packs

    3 people

  • Mark the room layout

    2 people

  • Set up tables and chairs

    4 people

  • Set up registration desk

    2 people

  • Set up the stage area

    3 people

  • Set up projection screen

    2 people

  • Connect sound equipment

    2 people

  • Test presentations

    2 people

  • Set up lighting

    2 people

  • Stock the welcome desk

    2 people

  • Set out coffee and tea

    2 people

  • Set up lunch buffet

    4 people

  • Hang up signage

    2 people

Event

  • Welcome speakers

    2 people

  • Register participants

    4 people

  • Serve welcome coffee

    2 people

  • Handle the opening

    2 people

  • Facilitate presentations

    2 people

  • Refill drinks

    2 people

  • Operate technology during sessions

    2 people

  • Serve break snacks

    3 people

  • Lead the networking break

    2 people

  • Collect participant questions

  • Moderate the panel discussion

    2 people

  • Set up the dinner buffet

    4 people

  • Serve dinner buffet

    5 people

  • Serve diet meals

    2 people

  • Collect plates and glasses

    3 people

  • Refill coffee and tea

    2 people

  • Serve snacks

    3 people

  • Replenish drinks at the reception

    2 people

  • Thank speakers

    2 people

  • Announce the closing

  • Check out at registration

    2 people

Aftercare

  • Collect waste

    3 people

  • Take dishes to the kitchen

    3 people

  • Switch off equipment

    2 people

  • Remove decorations

    3 people

  • Clear tables and chairs

    4 people

  • Clean the kitchen

    3 people

  • Clean the room

    3 people

  • Check toilets

  • Collect lost and found items

  • Handle the deposit and keys

  • Check rental equipment

    2 people

  • Return rental items

    2 people

  • Store leftover stock

    2 people

  • Collect invoices and receipts

  • Send thank-you message

What to bring

Grouped the way you'd shop for it, with quantities.

Furniture

  • Chairsqty 120
  • Congress tablesqty 12
  • Buffet tablesqty 6
  • Registration deskqty 2
  • Speaker table
  • Lectern
  • Coat racksqty 4
  • Waste binsqty 8

Tableware

  • Dinner platesqty 130
  • Dessert platesqty 130
  • Coffee cupsqty 130
  • Water glassesqty 150
  • Wine glassesqty 130
  • Coffee spoonsqty 130
  • Dinner forksqty 130
  • Dinner basic knivesqty 130
  • Serving spoonsqty 20

Equipment

  • Projector
  • Projection screen
  • Laptopqty 2
  • Wireless microphonesqty 3
  • Microphone standsqty 2
  • Mixer
  • Speakersqty 2
  • Presentation clickerqty 2
  • Extension cordsqty 8
  • Power stripsqty 8
  • HDMI cablesqty 4
  • USB sticksqty 4
  • Mobile chargersqty 4
  • Coolersqty 6

Decorations

  • Company flagsqty 6
  • Logo bannersqty 3
  • Name badge holdersqty 8
  • Table runnersqty 12
  • Flower arrangementsqty 8
  • Wayfinding signsqty 10

Lighting

  • LED uplightersqty 8
  • Table lampsqty 6

Kitchen

  • Coffee machinesqty 3
  • Kettlesqty 2
  • Thermos flasksqty 8
  • Food warmersqty 8
  • Serving plattersqty 16
  • Serving utensilsqty 20
  • Cutting boardsqty 4
  • Knivesqty 6
  • Ice packsqty 20
  • Bottle openersqty 4

Cleaning

  • Vacuum cleaner
  • Mopsqty 3
  • Bucketsqty 3
  • Cleaning glovesqty 6

Catering

  • Groceries

Tips

  • Confirm the date and venue before contacting speakers or designing invitations. Once the room is fixed, check that it can fit the congress tables, speaker table, lectern, registration desk and enough chairs.
  • Open registration as soon as the programme and speakers are sufficiently confirmed. Set a clear deadline for dietary requirements, then give the caterer the final numbers and meal labels before the event.
  • Check every presentation at least one working day before the congress. Test the laptop, projector, screen, HDMI cables, clicker, microphones, mixer and speakers in the actual room rather than relying on equipment lists.
  • Prepare badges in two stages: sort the names after registration closes, then print and arrange them at the registration table. Keep the participant list nearby so spelling changes or late arrivals can be handled quickly.
  • Set up cold storage for food and drinks before catering arrives, and place waste bins where guests can reach them. Count plates, glasses, cutlery, serving spoons, coffee cups and coffee spoons against the final guest and meal numbers.

Frequently asked questions

How far in advance should I start planning a franchise congress?
Start at least 12 weeks before the congress. Confirm the date and venue first, then allow time for the programme, speakers, invitations, registrations, hotel rooms, catering and equipment.
When should franchise congress invitations be sent?
Send invitations as soon as the date, location and main programme details are confirmed, ideally 8 to 10 weeks beforehand. Keep registration open for at least 3 weeks so you can collect participant details and dietary requirements.
When should I confirm catering numbers for a franchise congress?
Give the caterer a provisional estimate when registration opens and confirm final numbers 5 to 7 days before the congress. Submit dietary requirements at the same time and label special meals before guests arrive.
How long before the event should I test congress equipment?
Test the projector, screen, laptop, microphones, mixer, speakers, clicker and cables at least 1 working day before the event. Keep extension cords, power strips, USB sticks and chargers available for last-minute technical issues.

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