Monument open day checklist

A monument open day needs more than an open door and a few information boards. You need a clear visitor flow, assigned tours, prepared volunteers, working lighting and safe access throughout the building and outdoor area. Start with opening information and registrations, then confirm reservations and dietary requirements before building the volunteer schedule. In the final days, check materials, drinks, signs and emergency exits so the opening team is not solving avoidable problems at the last minute.

The plan, step by step

Every task with its own sub-checklist, in the order you'll actually need them.

Preparations

  • Publish opening information

  • Send invitations

    2 people

  • Process registrations

  • Assign tours

  • Collect dietary requirements

  • Make reservations

  • Create the volunteer schedule

  • Prepare guided tours

    2 people

  • Check information boards

    2 people

  • Collect keys

  • Check the shopping list

  • Do the shopping

    2 people

  • Collect materials

    2 people

  • Chill drinks

    2 people

  • Lay out tour materials

  • Open venue

    2 people

  • Check the building for safety

    2 people

  • Clear emergency exits

    2 people

  • Test the lighting

  • Inspect the outdoor area

    2 people

  • Mark the entrance

    2 people

  • Place route signs

    2 people

  • Set up tables

    3 people

  • Set up chairs

    3 people

  • Set up information points

    2 people

  • Set up exhibition pieces

    3 people

  • Put up barriers

    2 people

  • Hang up decorations

    2 people

  • Set up coffee station

    2 people

  • Prepare coffee and tea

    2 people

  • Set up registration desk

    2 people

  • Brief volunteers

    2 people

  • Set up the coat check

Event

  • Staff the entrance

    2 people

  • Register visitors

    2 people

  • Inform visitors

    2 people

  • Guide tours

    3 people

  • Supervision in the monument

    3 people

  • Manage the cloakroom

  • Serve coffee and tea

    2 people

  • Refill drinks

  • Refill snacks

  • Empty trash bins

  • Check toilets

  • Adjust lighting

  • Light the evening route

    2 people

  • Supervise the final tour

    2 people

  • Guide visitors to the exit

    2 people

  • Close off the entrance

    2 people

Aftercare

  • Lock indoor areas

    2 people

  • Store items securely

    3 people

  • Remove decorations

    2 people

  • Clear tables and chairs

    3 people

  • Wash dishes

    2 people

  • Collect waste

    2 people

  • Clean the venue

    3 people

  • Clean the outdoor area

    2 people

  • Turn off lights

  • Return keys

  • Return materials

    2 people

  • Clean coolers

  • Store usable stock

  • Register lost and found items

What to bring

Grouped the way you'd shop for it, with quantities.

Furniture

  • Foldable tablesqty 8
  • Chairsqty 60
  • Coat racksqty 2
  • Bollardsqty 12
  • Tableclothsqty 8

Tableware

  • Coffee cupsqty 80
  • Glassesqty 100
  • Platesqty 80
  • Cake platesqty 80
  • Teaspoonsqty 80
  • Serving spoonsqty 12

Kitchen

  • Coffee machinesqty 2
  • Kettlesqty 2
  • Thermos flasksqty 6
  • Coolersqty 3
  • Cutting boardsqty 3
  • Knivesqty 6
  • Serving traysqty 6

Equipment

  • Extension cordsqty 4
  • Power stripsqty 6
  • Flashlightsqty 4
  • Walkie-talkiesqty 4

Lighting

  • LED lampsqty 12
  • String lightsqty 4
  • Battery lanternsqty 6

Decorations

  • Buntingqty 6
  • Flower arrangementsqty 6
  • Table décorqty 8
  • Photo framesqty 12
  • Adhesive stripsqty 2

Catering

  • Drink dispensersqty 3
  • Coffee thermal carafesqty 4
  • Napkin holdersqty 8
  • Ice packsqty 12
  • Chalkboardsqty 6
  • Groceries

Information

  • Program leafletsqty 250
  • Floor plansqty 250
  • Tour cardsqty 200
  • Visitor registersqty 4
  • Name badgesqty 40
  • Ballpoint pensqty 30
  • Clipboardsqty 8
  • Information boardsqty 12
  • Route arrowsqty 20
  • Price listsqty 6

Safety

  • First aid kitsqty 2
  • Fire extinguishersqty 4
  • Non-slip matsqty 8
  • Lost and found bagsqty 20

Cleaning

  • Bucketsqty 4
  • Mopsqty 4
  • Broom setsqty 3
  • Dustpan and brushqty 4
  • Microfiber clothsqty 20
  • Hand broomsqty 4

Tips

  • Set a registration deadline at least 3–5 days before the open day. Use the final numbers to assign tours, plan seating and account for dietary requirements.
  • Assign each volunteer a specific role and time slot at least 48 hours in advance. Include separate coverage for the entrance, information points, guided tours and refreshments.
  • Walk the full visitor route the day before opening, including the outdoor area. Check that route signs, entrance markers and information boards can be seen without staff having to explain every turn.
  • Test lighting, extension cords and power strips before visitors arrive. Keep flashlights, battery lanterns and walkie-talkies available in case a room or outdoor section becomes difficult to manage.
  • Complete the safety check before setting out tables and chairs. Clear emergency exits first, then position furniture so queues, tour groups and access to information points do not block the route.

Frequently asked questions

How far in advance should I organise a monument open day?
Publish the opening information and send invitations several weeks in advance so visitors have time to register. Close or review registrations 3–5 days before the event, then finalise tours, volunteers and refreshments.
How many volunteers do I need for a monument open day?
Plan at least one person for the entrance or registration point, one for refreshments and one guide per tour group running at the same time. Add a coordinator and extra help for a busy outdoor route or several information points.
When should I prepare the guided tours?
Prepare the tour route and materials at least 3–7 days before opening, then walk through each tour once more the day before. This gives you time to correct missing information, unclear signs or lighting problems.
When should I set up the monument open day venue?
Collect keys, inspect the building and clear emergency exits before furniture and decorations are placed. Set up tables, chairs, information points and route signs on the day before where possible, leaving only chilled drinks and final checks for opening day.

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