How to organize an open day without last-minute chaos

Organizing an open day works best when you build the plan around the visitor journey: choose the date and program, secure the venue, invite people, then prepare activities and practical details. Start registrations early so you can collect dietary requirements and assign enough volunteers. In the final week, confirm deliveries, print the program, prepare signage and test every piece of equipment. On the day itself, set up the space in visitor order, from welcome desk to activities and refreshments.

The plan, step by step

Every task with its own sub-checklist, in the order you'll actually need them.

Preparations

  • 1

    Set the date and program

    2 people

  • 2

    Reserve venue

  • 3

    Sign up for open day

  • 4

    Draft invitations

    2 people

  • 5

    Send invitations

    2 people

  • 6

    Hang up promotion

    2 people

  • 7

    Process registrations

  • 8

    Collect dietary requirements

  • 9

    Assign volunteers

    2 people

  • 10

    Confirm activities

    2 people

  • 11

    Reserve deliveries

  • 12

    Create floor plan

    2 people

  • 13

    Create signage

    2 people

  • 14

    Print the program

  • 15

    Make name badges

    2 people

  • 16

    Arrange cash

  • 17

    Do the shopping

    3 people

  • 18

    Chill drinks

    2 people

  • 19

    Prepare snacks

    4 people

  • 20

    Collect materials

    3 people

  • 21

    Set up activities

    3 people

  • 22

    Test the equipment

    2 people

  • 23

    Check the venue

    2 people

  • 24

    Set up tent and awning

    4 people

  • 25

    Set up tables

    3 people

  • 26

    Set up chairs

    3 people

  • 27

    Set up the reception desk

    2 people

  • 28

    Set up the catering table

    3 people

  • 29

    Set up coffee station

    2 people

  • 30

    Place waste stations

    2 people

  • 31

    Hang decorations

    3 people

  • 32

    Set up signage

    2 people

  • 33

    Set up information booths

    4 people

  • 34

    Prepare game materials

    3 people

  • 35

    Set out presentation materials

    2 people

  • 36

    Set up sound system

    2 people

  • 37

    Test microphone

    2 people

  • 38

    Pre-opening walkthrough

    2 people

  • 39

    Brief volunteers

    3 people

Event

  • 40

    Welcome visitors

    3 people

  • 41

    Register sign-ups

    2 people

  • 42

    Distribute program

    2 people

  • 43

    Guide visitors around

    4 people

  • 44

    Staff the information booth

    4 people

  • 45

    Guide demonstrations

    3 people

  • 46

    Supervise children's activities

    4 people

  • 47

    Serve coffee and tea

    3 people

  • 48

    Serve snacks

    3 people

  • 49

    Hand out drinks

    3 people

  • 50

    Refill drinks

    2 people

  • 51

    Replenish catering supplies

    2 people

  • 52

    Clear tables during the event

    2 people

  • 53

    Empty trash bins

    2 people

  • 54

    Check toilets

  • 55

    Announce program items

  • 56

    Provide music

  • 57

    Guide visitors to the exit

    2 people

Aftercare

  • 58

    Switch off equipment

    2 people

  • 59

    Clean up catering

    4 people

  • 60

    Collect tableware

    3 people

  • 61

    Collect waste

    3 people

  • 62

    Clear tables and chairs

    4 people

  • 63

    Remove decorations

    3 people

  • 64

    Pack activity materials

    3 people

  • 65

    Clean the venue

    4 people

  • 66

    Clean the kitchen

    2 people

  • 67

    Collect lost and found items

  • 68

    Return materials

    2 people

  • 69

    Return rental items

    2 people

  • 70

    Clear away leftover stock

    2 people

  • 71

    Do final venue inspection

    2 people

  • 72

    Send thank-you message

What to bring

Grouped the way you'd shop for it, with quantities.

Furniture

  • Party tentsqty 2
  • Foldable tablesqty 12
  • Folding chairsqty 80
  • High tablesqty 6
  • Tableclothsqty 14
  • Clothes racksqty 2

Tableware

  • Reusable cupsqty 120
  • Coffee cupsqty 80
  • Platesqty 100
  • Cutlery setsqty 100
  • Serving traysqty 12
  • Pouring jugsqty 8

Equipment

  • Coffee machinesqty 2
  • Kettlesqty 2
  • Coolersqty 4
  • Sound system
  • Wireless microphonesqty 2
  • Extension cordsqty 6
  • Power stripsqty 6
  • Laptopsqty 2
  • Projector
  • Projection screen

Decorations

  • Buntingqty 8
  • Balloonsqty 150
  • Balloon ribbonqty 2
  • Flower arrangementsqty 6
  • Chalkboardsqty 8
  • Chalk markersqty 12
  • Name badgesqty 100
  • Table numbersqty 14

Lighting

  • LED light stringsqty 6
  • LED lampsqty 10
  • Lanternsqty 8

Kitchen

  • Cutting boardsqty 4
  • Chef's knifeqty 4
  • Serving tongsqty 8
  • Mixing bowlsqty 6
  • Thermos flasksqty 6
  • Bottle openersqty 4
  • Ice packsqty 20

Registration

  • Registration formsqty 120
  • Ballpoint pensqty 30
  • Clipboard foldersqty 6
  • Wristbandsqty 120
  • Cash float

Sports equipment

  • Gamesqty 8
  • Conesqty 20
  • Hoopsqty 6
  • Beanbagsqty 12

Cleaning

  • Waste binsqty 8
  • Broom setsqty 3
  • Floor squeegeesqty 2
  • Bucketsqty 4
  • Mopsqty 4
  • Cleaning glovesqty 8
  • Litter pickersqty 4
  • Hand soap dispensersqty 4

Catering

  • Groceries

Tips

  • Set the date, program and venue before sending invitations. Allow at least 4–6 weeks for promotion and registration, especially if visitors need to sign up in advance.
  • Use registration numbers to plan staffing and catering. Review the list 7 days before the open day, then confirm dietary requirements and assign volunteers to welcome guests, activities and refreshments.
  • Create the floor plan before hiring or collecting furniture. Mark the welcome point, activity areas, tables, seating, clothes racks and refreshment station so cables and queues do not block visitors.
  • Test the projector, laptops, sound system and wireless microphones at the venue at least 2 days beforehand. Check extension cords, power strips and available sockets rather than discovering a power problem during the opening.
  • Prepare printed materials and name badges before setup day. Print the program and signage, label tables, chill drinks and prepare snacks early enough that the team can focus on visitors when doors open.

Frequently asked questions

How far in advance should you plan an open day?
Start at least 6 weeks before the event. Book the venue and settle the program first, then allow 4 weeks for invitations, promotion and registrations.
When should I send open day invitations?
Send the first invitations 3–4 weeks before the open day. Send a final practical reminder 3–5 days beforehand with the arrival time, program and any registration details.
How many volunteers do I need for an open day?
Plan one volunteer for every 15–20 visitors at a small open day, plus one person coordinating the team. Add separate cover for the welcome desk, activities and refreshments so no station is left unattended.
When should I test the equipment for an open day?
Test the projector, sound system, microphones and laptops at least 2 days before the event. Repeat a quick power and connection check during setup, before visitors arrive.

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