How to organise an open day from first idea to sign-in desk
An open day works best when visitors can understand the programme within a few minutes of arriving. Start by fixing the date, venue, rooms and activities, then build registration, staffing and visitor information around that plan. In the final week, check materials, signage, refreshments and the weather rather than leaving setup details until the morning. This approach gives you a clear route from the reception desk to each activity station and leaves fewer decisions for event day.
The plan, step by step
Every task with its own sub-checklist, in the order you'll actually need them.
Preparations
- 1
Set the date and program
2 people
- 2
Reserve venue and rooms
- 3
Choose activities and demonstrations
3 people
- 4
Draft invitations
2 people
- 5
Send invitations
2 people
- 6
Open the registration form
- 7
Process registrations
2 people
- 8
Collect dietary requirements
- 9
Assign volunteers
2 people
- 10
Send program to attendees
- 11
Plan deliveries and shopping
2 people
- 12
Prepare name badges
2 people
- 13
Create program and route signs
2 people
- 14
Print the run sheet
- 15
Check the weather forecast
- 16
Do the shopping
3 people
- 17
Chill drinks
2 people
- 18
Prepare snacks
4 people
- 19
Collect materials
3 people
- 20
Prepare sign-in sheet
- 21
Check the venue
2 people
- 22
Set up tables and chairs
4 people
- 23
Set up the reception desk
2 people
- 24
Set up information tables
3 people
- 25
Set up activity stations
5 people
- 26
Set up the demo area
3 people
- 27
Hang decorations
3 people
- 28
Place route and directional signs
2 people
- 29
Set up the cloakroom
2 people
- 30
Set up the coffee and tea corner
2 people
- 31
Set up the buffet and serving area
3 people
- 32
Set out tableware and cutlery
2 people
- 33
Display snacks
3 people
- 34
Test the sound and lighting
2 people
- 35
Check toilets
- 36
Hold team briefing
8 people
Event
- 37
Staff the reception desk
2 people
- 38
Welcome visitors
3 people
- 39
Check off registrations
2 people
- 40
Explain the program
2 people
- 41
Guide tours
4 people
- 42
Staff information desks
5 people
- 43
Lead the workshops
4 people
- 44
Give demonstrations
3 people
- 45
Supervise children's activities
4 people
- 46
Serve coffee and tea
2 people
- 47
Serve snacks
3 people
- 48
Refill drinks
2 people
- 49
Restock the buffet
2 people
- 50
Serve diet meals separately
- 51
Manage the cloakroom
2 people
- 52
Empty trash bins
2 people
- 53
Clean the toilets in between
2 people
- 54
Arrange staff breaks
- 55
Guide visitors to the exit
2 people
- 56
Make a final round through the rooms
2 people
- 57
Prepare closing remarks
Aftercare
- 58
Chill leftover food
2 people
- 59
Store Materials Safely
3 people
- 60
Dismantle furniture
4 people
- 61
Remove decorations
3 people
- 62
Collect tableware
3 people
- 63
Tidy up the kitchen
3 people
- 64
Sort and remove waste
3 people
- 65
Clean the venue
4 people
- 66
Register lost and found items
- 67
Check rental equipment
2 people
- 68
Return rental items
2 people
- 69
Store leftover groceries
2 people
- 70
Send thank-you message
What to bring
Grouped the way you'd shop for it, with quantities.
Furniture
- Tablesqty 12
- Chairsqty 100
- High tablesqty 6
- Changing room table
- Buffet tablesqty 3
- Coat racksqty 2
- Waste binsqty 8
- Party tentsqty 2
Tableware
- Reusable cupsqty 150
- Coffee cupsqty 80
- Platesqty 120
- Cutlery setsqty 120
- Serving spoonsqty 8
- Small bowlsqty 20
- Coffee potsqty 4
- Teapotsqty 3
- Milk jugsqty 4
- Sugar bowlsqty 4
Decorations
- Balloonsqty 100
- Balloon ribbonqty 2
- Buntingqty 8
- Tableclothsqty 15
- Flower arrangementsqty 8
- Tapeqty 6
- Cable tiesqty 100
- Name badgesqty 120
- Pensqty 20
- Information holdersqty 12
Equipment
- Coolersqty 4
- Kettlesqty 3
- Coffee machinesqty 2
- Extension cordsqty 8
- Power stripsqty 8
- Microphonesqty 2
- Laptopsqty 2
- Projection screensqty 2
- Projectorsqty 2
- Hand trucksqty 2
- Fansqty 2
Kitchen
- Cutting boardsqty 6
- Chef's knivesqty 6
- Mixing bowlsqty 6
- Serving plattersqty 16
- Serving tongsqty 8
- Thermos flasksqty 6
- Ice packsqty 20
- Aluminum foilqty 4
- Food storage containersqty 12
- Oven mittsqty 4
- Tea towelsqty 12
Cleaning
- Cleaning cartsqty 2
- Bucketsqty 4
- Mopsqty 6
- Broom setsqty 3
- Hand soap dispensersqty 6
- Disinfectant gelqty 6
- Paper towel rollsqty 12
Lighting
- LED light stringsqty 6
- Standing lampsqty 4
Sports equipment
- Craft tablesqty 4
- Craft chairsqty 24
- Colored pencilsqty 12
- Markersqty 12
- Drawing paperqty 300
- Apronsqty 24
- Ballsqty 12
- Hoopsqty 8
- Game materialsqty 6
Catering
- Groceries
Tips
- Set the programme before sending invitations. List each demonstration or activity with its start time, duration and room, then use the same wording on the registration form, attendee email and route signs.
- Open registration early enough to process replies before assigning volunteers. Keep a record of dietary requirements and send the final programme to attendees several days before the open day.
- Plan the visitor route on paper before moving furniture. Allow space for the reception desk, information tables, coat racks, queues and activity stations; otherwise tables and chairs can block the busiest passage.
- Prepare the arrival materials together: name badges, pens and the sign-in sheet should be at the reception desk, while information holders and route signs should already be labelled and ready to place.
- Finish shopping and material collection before the final setup day. Chill drinks in coolers, prepare snacks, check coffee and tea equipment, and print the run sheet so volunteers have timings to follow.
Frequently asked questions
- How far in advance should you plan an open day?
- Start planning at least 8 to 12 weeks before the event. Fix the date and venue first, then allow time for activities, invitations, registration, volunteer assignments and material collection.
- When should I send open day invitations?
- Send the first invitations about 4 to 6 weeks before the open day, with registration open at the same time. Send the confirmed programme and practical arrival details 3 to 5 days before the event.
- How many volunteers do you need for an open day?
- Plan at least one person for reception and one volunteer for each activity or demonstration running at the same time. Add one floating helper for every 4 to 6 active stations so breaks, queues and unexpected questions are covered.
- When should I prepare the venue for an open day?
- Complete the main setup the day before if the venue allows it. On the event morning, allow at least 2 hours to check the rooms, arrange tables and chairs, set up activity stations, place signs and prepare refreshments.
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