How to organise a provincial house open day
A provincial house open day works best when visitors always know where to go next. Start by fixing the date, opening hours and tour programme, then build registration and visitor information around those decisions. Guides need a clear briefing, while the route, accessibility checks and safety instructions should be settled before invitations go out. In the final week, confirm numbers, dietary requirements, catering, room layouts and presentation equipment so the reception team is not solving problems at the door.
The plan, step by step
Every task with its own sub-checklist, in the order you'll actually need them.
Preparations
- 1
Set the date and program
3 people
- 2
Compile tours
2 people
- 3
Brief guides
3 people
- 4
Send invitations
2 people
- 5
Open the registration form
- 6
Process registrations
2 people
- 7
Collect dietary requirements
- 8
Send visitor information
- 9
Book catering
- 10
Print tour schedule
- 11
Print maps
- 12
Prepare name badges
2 people
- 13
Check information signs
2 people
- 14
Collect presentations
2 people
- 15
Test the equipment
2 people
- 16
Set the route for visitors
2 people
- 17
Check accessibility
2 people
- 18
Prepare safety instructions
2 people
- 19
Do the shopping
3 people
- 20
Chill drinks
2 people
- 21
Label diet meals
2 people
- 22
Prepare materials
3 people
- 23
Clear the entrance
3 people
- 24
Set up tables and chairs
6 people
- 25
Set up the reception desk
3 people
- 26
Set up information booths
6 people
- 27
Hang decorations
4 people
- 28
Put up directional signs
3 people
- 29
Set up the tour rooms
4 people
- 30
Set up sound system
2 people
- 31
Connect the screens
2 people
- 32
Set up coffee station
3 people
- 33
Set up the buffet
4 people
- 34
Check toilets
2 people
- 35
Register volunteers
2 people
- 36
Brief volunteers
3 people
- 37
Hold team briefing
5 people
Event
- 38
Welcome visitors
4 people
- 39
Check registrations
3 people
- 40
Distribute program
2 people
- 41
Direct visitors to rooms
3 people
- 42
Guide tours
8 people
- 43
Lead presentations
4 people
- 44
Staff information booths
8 people
- 45
Answer visitors' questions
4 people
- 46
Serve coffee and tea
3 people
- 47
Serve snacks
4 people
- 48
Serve diet meals
2 people
- 49
Refill drinks
3 people
- 50
Restock the buffet
3 people
- 51
Collect used dishes
3 people
- 52
Empty trash bins
2 people
- 53
Check toilets periodically
2 people
- 54
Count tour groups
2 people
- 55
Register lost and found items
- 56
Escort the last visitors
3 people
Aftercare
- 57
Clear out public areas
6 people
- 58
Take down information stands
5 people
- 59
Remove decorations
3 people
- 60
Switch off equipment
2 people
- 61
Wash dishes
4 people
- 62
Empty coolers
2 people
- 63
Sort waste
3 people
- 64
Clean the venue
5 people
- 65
Clean the restrooms
2 people
- 66
Return materials
3 people
- 67
Return borrowed items
2 people
- 68
Hand over lost and found items
- 69
Store leftovers refrigerated
2 people
- 70
Archive registration details
What to bring
Grouped the way you'd shop for it, with quantities.
Furniture
- Information desksqty 4
- Foldable tablesqty 18
- Chairsqty 180
- Bar stoolsqty 12
- Buffet tablesqty 6
- Coat racksqty 4
- Waste binsqty 12
Equipment
- Laptopsqty 6
- Screensqty 4
- Projectorsqty 2
- Projection screensqty 2
- Wireless microphonesqty 4
- Speakersqty 4
- Extension cordsqty 10
- Power stripsqty 8
- Charging stationsqty 3
Tableware
- Coffee cupsqty 180
- Glassesqty 240
- Platesqty 240
- Cutlery setsqty 240
- Serving plattersqty 18
- Serving spoonsqty 12
Kitchen
- Coffee machinesqty 4
- Kettlesqty 3
- Thermos flasksqty 10
- Coolersqty 8
- Cutting boardsqty 6
- Bread knivesqty 6
- Serving tongsqty 12
Decorations
- Buntingqty 12
- Balloonsqty 200
- Tableclothsqty 24
- Chalkboardsqty 10
- Flower arrangementsqty 8
- Name badgesqty 80
- Badge holdersqty 80
- Directional signsqty 20
- Program boardsqty 8
Lighting
- LED string lightsqty 8
- LED lampsqty 12
Catering
- Groceries
Office supplies
- Printer paperqty 5
- Pensqty 40
- Markersqty 12
- Clipboardsqty 20
- Tapeqty 8
- Scissorsqty 6
- Staplersqty 4
- Staplesqty 8
Cleaning
- Broomsqty 4
- Litter pickersqty 4
- Mopsqty 4
- Bucketsqty 6
- Cleaning glovesqty 12
- Waste sorting binsqty 6
Safety
- Flashlightsqty 6
- Safety vestsqty 20
- Barrier tapeqty 4
- Non-slip matsqty 8
Tips
- Set the programme before opening registration. Give each tour a start time, capacity and meeting point, then use those details on the registration form and printed schedule.
- Close or review registrations several days before the event and turn the final numbers into catering quantities, name badges, maps and labelled meals. Keep a separate count of dietary requirements rather than relying on memory.
- Walk the visitor route from the entrance to every tour stop at least one week beforehand. Check signs, stairs, accessible alternatives, toilets, waiting areas and any point where groups could block each other.
- Test every presentation setup on site at least one day before opening. Check laptops, screens, projectors, microphones, speakers, extension cords and power strips together rather than testing each item in isolation.
- Set up the reception desk before the first guide arrives, with badges, maps, the tour schedule and visitor information ready. Chill drinks and prepare coffee equipment early enough to avoid queues during the first tour changeover.
Frequently asked questions
- How far in advance should I plan a provincial house open day?
- Set the date and draft the tour programme at least 8 to 12 weeks ahead. Open registration once capacities, meeting points and accessibility information are confirmed, and lock catering numbers several days before the event.
- When should registration close for a provincial house open day?
- Close registration 3 to 5 days before the open day if catering and printed materials depend on the numbers. Keep a short waiting list and record cancellations so the reception team has an accurate count.
- How many guides do I need for the tours?
- Assign at least one briefed guide to each simultaneous tour, plus one coordinator at reception. Keep groups to the capacity set for each route and add a spare guide when several tours overlap or the building has complicated access points.
- When should I test the equipment for an open day?
- Test presentations, projectors, screens, microphones and speakers at least one day before the event, using the rooms and cables planned for the day. Recheck microphones and presentation files 60 minutes before visitors arrive.
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