How to organise an open house at a physiotherapy practice

Start by setting a date, opening hours and a simple programme before promoting the open house. Visitors should know when to arrive, what they can see and whether they need to register. Plan demonstrations around the practice equipment, while keeping treatment areas private and safe. The details that are often left too late are dietary requirements, supplier confirmations, route signs, name badges and testing the laptop, projector, video and sound before guests arrive.

The plan, step by step

Every task with its own sub-checklist, in the order you'll actually need them.

Preparations

  • 1

    Set the date and program

    2 people

  • 2

    Sign up for open day

  • 3

    Draft invitations

    2 people

  • 4

    Send invitations

    2 people

  • 5

    Post on social media

  • 6

    Distribute posters

    2 people

  • 7

    Process registrations

  • 8

    Collect dietary requirements

  • 9

    Confirm registrations

  • 10

    Send the program to visitors

  • 11

    Confirm supplier agreements

  • 12

    Check presentations

    2 people

  • 13

    Prepare demonstrations

    3 people

  • 14

    Test music and video

    2 people

  • 15

    Print the visitor list

  • 16

    Prepare name badges

    2 people

  • 17

    Make route signs

  • 18

    Pick up catering

    2 people

  • 19

    Do the shopping

    2 people

  • 20

    Chill drinks

    2 people

  • 21

    Clear the spaces

    3 people

  • 22

    Prepare materials

    3 people

  • 23

    Protect workstations

    2 people

  • 24

    Clean the venue

    3 people

  • 25

    Set up tables and chairs

    4 people

  • 26

    Set up the reception desk

    2 people

  • 27

    Set up demonstration spaces

    4 people

  • 28

    Hang decorations

    2 people

  • 29

    Lay out information materials

    2 people

  • 30

    Set out the catering

    3 people

  • 31

    Prepare coffee and tea

    2 people

  • 32

    Retest the equipment

    2 people

  • 33

    Hold team briefing

    5 people

Event

  • 34

    Welcome visitors

    3 people

  • 35

    Register attendance

    2 people

  • 36

    Give a tour of the practice

    2 people

  • 37

    Serve coffee and tea

    2 people

  • 38

    Demonstrate exercises

    3 people

  • 39

    Present posture advice

    2 people

  • 40

    Discuss sports injuries

    2 people

  • 41

    Demonstrate fall prevention

    3 people

  • 42

    Supervise children's activities

    2 people

  • 43

    Serve snacks

    2 people

  • 44

    Refill drinks

    2 people

  • 45

    Replenish informational materials

  • 46

    Answer visitors' questions

    3 people

  • 47

    Collect contact details

    2 people

  • 48

    Take photos

  • 49

    Wave goodbye to visitors

    2 people

Aftercare

  • 50

    Clear away food and drinks

    3 people

  • 51

    Wash dishes

    2 people

  • 52

    Collect waste

    2 people

  • 53

    Clear tables and chairs

    4 people

  • 54

    Switch off equipment

    2 people

  • 55

    Clean rooms

    3 people

  • 56

    Put materials back

    3 people

  • 57

    Chill leftover catering

    2 people

  • 58

    Put out waste bins

  • 59

    Return rental items

    2 people

  • 60

    Follow up with visitors

  • 61

    Send thank-you message

  • 62

    Follow up on registrations

What to bring

Grouped the way you'd shop for it, with quantities.

Furniture

  • Tablesqty 8
  • Chairsqty 60
  • Reception desk
  • Coat racksqty 2
  • Privacy screensqty 4

Sports equipment

  • Practice matsqty 8
  • Resistance bandsqty 12
  • Fitness ballsqty 4
  • Balance cushionsqty 4
  • Foam rollersqty 4
  • Small practice ballsqty 8
  • Conesqty 12
  • Low hurdlesqty 4
  • Hand grippersqty 6
  • Measuring tapesqty 4
  • Stopwatchesqty 4

Equipment

  • Laptopqty 2
  • Tabletsqty 3
  • Projector
  • Projection screen
  • Portable speaker
  • Extension cordsqty 6
  • Power stripsqty 6

Tableware

  • Glassesqty 70
  • Coffee cupsqty 50
  • Platesqty 70
  • Cutlery setsqty 70
  • Coffee potsqty 3
  • Thermos flasksqty 4

Kitchen

  • Coolersqty 4
  • Serving traysqty 8
  • Scissorsqty 4
  • Tableclothsqty 8

Decorations

  • Balloonsqty 80
  • Buntingqty 8
  • Flower arrangementsqty 6
  • Name badgesqty 80
  • Directional signsqty 12
  • Adhesive stripsqty 2

Lighting

  • LED lampsqty 6

Cleaning

  • Waste binsqty 6
  • Dustpan and brushqty 2
  • Bucketsqty 3
  • Mopsqty 3
  • Cleaning clothsqty 12

Catering

  • Groceries

Tips

  • Set the programme before sending invitations. Allow clear time slots for presentations and demonstrations, and send the final programme to registered visitors as soon as the schedule is confirmed.
  • Close registration early enough to prepare properly. Print the visitor list, collect dietary requirements and prepare name badges at least one working day before the open house.
  • Keep demonstrations separate from normal treatment work. Use privacy screens where needed, protect workstations and check that mats, resistance bands, fitness balls and other equipment are ready and safe to use.
  • Test all presentation equipment before the day starts. Connect the laptop, projector, projection screen, speaker, extension cords and power strips, then play the actual video or presentation rather than testing only the power.
  • Prepare the arrival route and refreshments before visitors come in. Set up the reception desk, coat racks, tables and chairs, place route signs, chill drinks and collect catering early enough to deal with missing items.

Frequently asked questions

How far in advance should I plan a physiotherapy practice open house?
Start planning at least 4 to 6 weeks ahead. Set the date and programme first, then allow time for invitations, registrations, supplier confirmations and preparation of demonstrations.
When should I send invitations for a physiotherapy open house?
Send the first invitations about 3 to 4 weeks before the event. Set a registration deadline around 5 working days before the open house so you can confirm attendance, collect dietary requirements and print the visitor list.
How many demonstrations should a physiotherapy practice open house include?
Plan 2 to 4 short demonstrations for a half-day open house, with roughly 10 to 15 minutes per demonstration. This leaves room for questions, movement between areas and visitors who arrive at different times.
When should I test the projector and sound for an open house?
Run a full test at least 1 day before the event and repeat a quick check 60 to 90 minutes before visitors arrive. Test the laptop, projector, video, speaker, extension cords and power strips in their actual positions.

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