Client conference checklist: plan it in the right order

A client conference depends on many small handovers: speakers need to confirm, attendees need clear travel details, and the venue must support both registration and presentations. This checklist takes you from program and venue decisions through registration, catering numbers, technical preparation, and the final inspection. Start early with anything that involves guests or suppliers, then use the last week for documents, equipment tests, and room setup. The plan covers 81 tasks and 52 items, including AV equipment, furniture, tableware, and kitchen supplies.

The plan, step by step

Every task with its own sub-checklist, in the order you'll actually need them.

Preparations

  • Finalize the program

    2 people

  • Confirm speakers

  • Reserve venue

  • Book catering

  • Reserve equipment

  • Draft invitations

    2 people

  • Send invitations

    2 people

  • Open the registration form

  • Process registrations

  • Collect speaker information

  • Collect dietary requirements

  • Send transportation information

  • Collect presentations

  • Design name badges

  • Prepare program brochures

  • Check participant list

  • Send participant confirmations

  • Print badges and program

    2 people

  • Share catering numbers

  • Prepare a technical briefing

  • Print the run sheet

  • Do the shopping

    2 people

  • Chill drinks

    2 people

  • Test presentations

    2 people

  • Inspect venue

    2 people

  • Open venue

    2 people

  • Receive deliveries

    2 people

  • Set up the registration table

    2 people

  • Sort name tags

    2 people

  • Lay out program brochures

    2 people

  • Set up tables

    4 people

  • Set up chairs

    4 people

  • Set up the stage area

    3 people

  • Connect the projector

    2 people

  • Set up screen

    2 people

  • Test microphones

    2 people

  • Set up presentations

    2 people

  • Set up the break buffet

    3 people

  • Prepare the dinner buffet

    4 people

  • Set out coffee and tea

    2 people

  • Hang decorations

    2 people

  • Check toilets

  • Briefing for reception team

Event

  • Welcome speakers

    2 people

  • Register participants

    4 people

  • Serve welcome coffee

    3 people

  • Guide the opening

    2 people

  • Coordinate plenary presentations

    3 people

  • Refill drinks

    2 people

  • Collect questions from the audience

    2 people

  • Serve the break buffet

    3 people

  • Collect tableware

    2 people

  • Lead the workshops

    5 people

  • Distribute workshop materials

    3 people

  • Support the technical setup

    2 people

  • Refill drinks

    2 people

  • Open the dinner buffet

    3 people

  • Serve diet meals

    2 people

  • Restock the buffet

    3 people

  • Clear away dishes

    3 people

  • Support the evening program

    3 people

  • Manage microphones

  • Refill coffee and tea

    2 people

  • Guide visitors to the exit

    2 people

  • Collect lost and found items

Aftercare

  • Switch off the equipment

    2 people

  • Remove decorations

    2 people

  • Dismantle furniture

    4 people

  • Wash dishes

    3 people

  • Collect waste

    3 people

  • Clean the room

    3 people

  • Clean the restrooms

    2 people

  • Lock up the venue

    2 people

  • Inventory materials

    2 people

  • Return borrowed materials

    2 people

  • Return equipment

    2 people

  • Thank participants

  • Thank speakers

  • Archive presentations

  • Collect reimbursements

  • Archive photos and documents

What to bring

Grouped the way you'd shop for it, with quantities.

Furniture

  • Tablesqty 14
  • Chairsqty 110
  • Registration tablesqty 2
  • Buffet tablesqty 6
  • Lectern
  • Clothes racksqty 2
  • Table linenqty 18

Equipment

  • Projector
  • Projection screen
  • Laptopqty 2
  • Wireless microphonesqty 3
  • Microphone stand
  • Speakersqty 2
  • Mixer
  • HDMI cablesqty 3
  • Extension cordsqty 6
  • Power stripsqty 6
  • Presentation clickerqty 2
  • Flip chartsqty 4
  • Whiteboardsqty 3
  • Coolersqty 4

Tableware

  • Coffee cupsqty 120
  • Water glassesqty 120
  • Wine glassesqty 120
  • Dinner platesqty 120
  • Dessert platesqty 120
  • Cutlery setsqty 120
  • Serving spoonsqty 12

Kitchen

  • Coffee machinesqty 3
  • Kettlesqty 3
  • Thermos flasksqty 8
  • Chafing dishesqty 8
  • Cutting boardsqty 4
  • Knivesqty 8
  • Serving plattersqty 18
  • Serving utensilsqty 18
  • Coolersqty 4

Decorations

  • Name badgesqty 12
  • Banner holdersqty 4
  • Congress bannerqty 2
  • Table décorqty 14
  • Directional signsqty 12
  • Name card holdersqty 110

Lighting

  • LED lightsqty 8
  • String lightsqty 4

Cleaning

  • Waste binsqty 10
  • Broom and dustpanqty 2
  • Mopsqty 3
  • Bucketsqty 3
  • Cleaning cart
  • Towel rollsqty 6

Catering

  • Groceries

Tips

  • Lock the program and speaker list before opening registration. Attendees need accurate session times, speaker names, and venue details; changing these after invitations go out creates avoidable follow-up.
  • Set deadlines for speaker information, presentation files, and dietary requirements rather than waiting for replies. A practical cutoff is 7 days before the conference, leaving time to update the program, catering numbers, and technical briefing.
  • Treat registration as a separate workstream. Open the form only after the key details are fixed, review registrations regularly, and send participant confirmations with transportation information before the event week.
  • Run a full presentation test with the actual laptop, projector, screen, clicker, microphones, HDMI cables, extension cords, and power strips. Test every presentation at least 1 day before the conference, not just the first slide.
  • Inspect the venue before guests arrive and compare the room with the run sheet. Check registration tables, seating, lectern, buffet tables, clothes racks, coffee equipment, chilled drinks, and printed badges and programs.

Frequently asked questions

How far in advance should I plan a client conference?
Begin venue, catering, and equipment planning at least 8 to 12 weeks ahead. Send invitations once the program and speakers are sufficiently confirmed, then keep the final 7 days for attendee numbers, documents, and technical checks.
When should I send client conference invitations?
Send invitations as soon as the venue, date, core program, and registration process are ready—normally 6 to 8 weeks before the conference. Send participant confirmations and practical travel information again during the final 7 days.
When should speakers submit their presentations?
Set the presentation deadline at least 7 days before the event. Use the remaining week to collect missing files, test them on the event laptop and projector, and prepare the technical briefing and run sheet.
How many days before a conference should catering numbers be confirmed?
Share the latest registration total and dietary requirements with catering 3 to 5 days before the conference, or by the supplier’s stated cutoff. Recheck the participant list on the final working day so meals and tableware match attendance.

Start this plan in Lizzt

Every task and item on this page, ready in your own event. Invite people, split the work, and see who has done what.

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